Do not use this site for emergencies or to submit private clinical, victim, or full legal records.
Secure portal loginPrivacy & records policy
The public site collects only the minimum information needed to route an inquiry. Eric Jones is the designated legal controller of P.R.I.M.E. participant records. Case information belongs in approved secure workflows with role-, assignment-, consent-, record-class-, and time-based controls.
Submit a privacy or records requestInquiry records may contain a preferred name or identifier, pathway, safe contact method and detail, communication preferences, accessibility needs, limited routing need, deadlines, referral source, and charter information. P.R.I.M.E. uses these fields for routing, response, duplicate and abuse detection, accountability, authorized case work, and legal or safeguarding duties.
Information comes from the person submitting it and, later, only from authorized participants, staff, partners, facilities, agencies, or records. P.R.I.M.E. shares minimum necessary information only for an authorized purpose, valid request, legal duty, emergency, or approved processor relationship and records each disclosure when required.
A person may request access, correction, a copy, withdrawal of contact or disclosure permission, deletion where applicable, an appeal, and a list of relevant disclosures. Rights requests must be authenticated through a secure and reliable method before records are changed or released.
If Washington's My Health My Data Act applies, P.R.I.M.E. will provide the required conspicuous policy, consent and separate sharing consent where required, withdrawal, authenticated access and deletion, processor controls, appeals, and backup deletion timing. The public intake remains gated until counsel makes the applicability determination.
Staff access requires unique accounts, verified MFA enforcement, completed training, current access review, least privilege, restricted records, immutable audit events, controlled exports, legal holds, incident response, backups, restore testing, and counsel-approved retention and deletion rules.
Do not submit Social Security or bank numbers, passwords, identity documents, detailed clinical or treatment records, victim names or addresses, graphic offense narratives, or complete court and corrections files through public intake.
